Third-party provider CDK is unable to export service repair orders

Incident Report for Omnistream

Resolved

Third-party provider CDK via Fortellis is experiencing a partial outage due to an internal server error, and is unable to export service repair orders for some customers: "Unexpected error encountered in processing request: Handler dispatch failed: java.lang.OutOfMemoryError: unable to create native thread: possibly out of memory or process/resource limits reached".

Posted May 20, 2024 - 00:00 EDT